Frequently Asked Questions
Find answers to common questions about our services and processes.
QWhat payment methods do you accept?
AWe accept payment via T/T (telegraphic transfer) to our bank account as well as PayPal.
QWhat are your payment terms?
APayment must be made within 2 business days after we issue the proforma invoice.
QHow long will it take to receive my car?
ADelivery usually takes 4 to 8 weeks, depending on the destination.
QDo you inspect the cars before shipping?
AAll cars are inspected by Japanese auto auction staff. We provide you with accurate information based on the auction sheet.
QCan you buy a car from auction?
AYes, we can purchase a car from auction. An advance deposit of $500-$3,000 is required, depending on the price of the car.
QDo your staff inspect the cars before bidding?
AOur skilled professionals carefully inspect and verify the specifications and condition of each car before bidding.
QHow can I trust Super Auto?
APlease come and visit our branch office in Dar es Salaam or our head office in Japan to see our services firsthand. You can also refer to the positive feedback from our customers all over the world.